Privacy Policy
1. Data Controller
The data controller for opencream.com, opencream.ai, and opencream.partners is:
Opencream SAS
15 av Marie Amelie
60500 Chantilly, France
Email: hello@opencream.com
2. Data We Collect
We collect minimal data necessary to provide our services:
- Contact Form Data: Name, email, company name, and message content when you submit a contact form
- Analytics Data: We use Cloudflare Web Analytics which does not use cookies and does not collect personal information
- Calendar Bookings: When you book a consultation via Cal.com, your name, email, and selected time slot are processed by Cal.com
3. How We Use Your Data
- To respond to your inquiries and provide requested services
- To schedule and manage consultations
- To understand website traffic patterns (anonymously)
- To improve our website and services
4. Legal Basis (GDPR Art. 6)
- Consent: When you submit contact forms or book consultations
- Legitimate Interest: For anonymous analytics to improve our services
- Contract: To provide services you've requested
5. Third-Party Services
We use the following third-party services:
- Cloudflare Web Analytics: Privacy-friendly analytics (no cookies, no personal data)
- Cal.com: For scheduling consultations (opencream.partners)
- Sliplane.io: Website hosting
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined above or as required by law. Contact form submissions are retained for 2 years unless you request earlier deletion.
7. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Restrict processing of your data
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise these rights, contact us at hello@opencream.com
8. Cookies
Our website does not use cookies for tracking or analytics. We use Cloudflare Web Analytics which is cookie-free and privacy-respecting.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
10. Contact & Complaints
For privacy-related inquiries, contact us at hello@opencream.com.
You have the right to lodge a complaint with your local data protection authority. In France, this is the CNIL (Commission Nationale de l'Informatique et des Libertés).
Last updated: November 2025